Effective date: July 16, 2025

Last updated: July 16, 2025

 

Who We Are

This website (www.next-step-ai.com) is operated by:

NEXT STEP Global FZ-LLC

FDBC3851

Compass Building

Al Shohada Road

Al Hamra Industrial Zone-FZ

Ras Al Khaimah, UAE

If you have any questions about this policy, please contact us at info@next-step-ai.com.

 

What Data We Collect

We may collect and process the following personal data about you:
- Identity & Contact Data: name, company name, email address, phone number.
- Professional Data: job title, business interests, project requirements.
- Technical Data: IP address, browser type, device identifiers, location data (approximate), referring URLs.
- Usage Data: pages visited, time spent, interactions with our website.
- Communications Data: records of your emails, calls, online meetings, or support requests.
- Marketing Preferences: your consent and preferences regarding receiving marketing from us.

 

How We Collect Your Data

We collect data through:
- Direct interactions (filling out our contact form, scheduling consultations, sending us emails).
- Automated technologies (cookies, server logs, and similar technologies).
- Publicly available sources (LinkedIn, business websites).

 

How We Use Your Data

We will use your personal data for:
- Contract performance: to provide our consulting services, respond to inquiries, fulfill obligations.
- Legitimate interests: to manage our business, improve our website, grow our services.
- Legal obligations: for tax, accounting, regulatory compliance.
- Consent: where required, e.g. for sending marketing emails or placing non-essential cookies.

 

Legal Bases Under GDPR

If you are in the EU/EEA, we process your data based on:
- Performance of a contract – to provide requested services.
- Legitimate interests – running our business, marketing (where legally allowed), improving our services.
- Compliance with a legal obligation.
- Consent – when you opt-in to marketing or non-essential cookies.
You can withdraw your consent at any time by contacting us.

How We Share Your Data

We may share your data with:
- Service providers: e.g. website hosting, analytics, CRM systems under strict data processing agreements.
- Professional advisors: auditors, accountants, lawyers.
- Regulators or authorities if legally required.
We do not sell your personal data.

 

International Transfers

As we are based in the UAE, your personal data may be processed outside your country. Where required by GDPR, we implement safeguards such as:
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- Ensuring our vendors commit to appropriate data protection measures.

 

How Long We Keep Your Data

We keep your personal data only as long as needed to fulfill the purposes we collected it for, or to comply with legal, accounting, or regulatory requirements.

 

Your Rights

Depending on your jurisdiction (notably under the GDPR and UAE PDPL), you have the right to:
- Access your data
- Request correction
- Request deletion
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority (in the EU, your Supervisory Authority).
To exercise your rights, please contact info@next-step-ai.com.

 

Cookies

Our website uses cookies and similar technologies to:
- Make our website work (essential cookies)
- Understand how visitors use our site (analytics cookies)

If you are visiting from the EU/EEA (or other regions requiring consent), we will ask for your explicit consent before placing non-essential cookies. You can change your preferences or withdraw consent anytime via our [Cookie Settings] link.
For more details, see our [Cookie Policy].

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Cookie Policy

This Cookie Policy explains how Next Step AI FZC ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website at www.next-step-ai.com ("Website"). It explains what these technologies are, why we use them, and your rights to control their use.

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What are cookies?

Cookies are small data files placed on your device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Next Step AI FZC) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third party features or functionality to be provided on or through the website (like analytics, advertising, and videos).

 

Why do we use cookies?

We use first-party and third-party cookies for several reasons:

• Strictly necessary cookies: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas or use a shopping cart.

• Performance and analytics cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website, helping us improve the way our website works.

• Functionality cookies: These are used to recognize you when you return to our website. This enables us to personalize content for you and remember your preferences.

• Targeting or advertising cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

 

Cookies We Use

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Strictly Necessary Cookies

These cookies are essential for the basic operation of our website. They include session cookies required for security, navigation, and access to core functions. These cookies cannot be disabled via our cookie banner.

- Example: XSRF-TOKEN, session tracking, security-related flags

 

Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously.

- Google Analytics (Universal Analytics):
  - Cookies: _ga, _gid, _gat
  - Purpose: Tracks user behavior to improve user experience and content.
  - IP anonymization is enabled.
  - Data may be processed outside the EU under standard contractual clauses.

 

Marketing & Retargeting Cookies

These cookies allow us and our partners to deliver relevant ads and track ad campaign performance.

- Facebook Pixel:
  - Tracks user behavior across our site for retargeting on Facebook/Instagram.
  - Cookie: _fbp

- LinkedIn Insight Tag:
  - Tracks visits and conversions for LinkedIn campaigns.
  - Cookie: li_sugr, UserMatchHistory

These may involve cross-border data transfers. You can manage or withdraw consent via our banner at any time.

 

Functionality Cookies & Embedded Services

These cookies support additional features such as scheduling tools or media players.

- Calendly: Embedded calendar for appointment booking
- YouTube: For displaying embedded videos; may set cookies such as VISITOR_INFO1_LIVE, YSC, and PREF
- Chatbot (self-hosted): May set cookies to maintain conversation context; these are not used for tracking

 

Third-party cookies

Third-party services embedded on our website may place their own cookies. We do not control these cookies directly. Please refer to their respective privacy policies (e.g. Google, Meta, LinkedIn, YouTube, Calendly).

For more details on how we use cookies and how you can manage them, please refer to our [Cookie Policy] and [Privacy Policy].

 

How can you control cookies?

You have the right to decide whether to accept or reject cookies. When you first visit our site, you will see a cookie consent banner allowing you to accept or reject non-essential cookies.

You can also change your browser settings to refuse or delete cookies. The help pages of most browsers explain how to do this.

• For Chrome, see Google Chrome Help

• For Firefox, see Mozilla Support

• For Safari, see Apple Support

If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

 

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed.

 

Where can you get further information?

If you have any questions about our use of cookies or other technologies, please email us at info@next-step-ai.com.

 

Marketing Communications

Where you have opted-in, we may send you newsletters, updates, or marketing offers. You can unsubscribe at any time by clicking the link in our emails or contacting us.

 

Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and restricted access protocols.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the 'Last updated' date.

 

Contact Us

If you have any questions about this policy or your data, please reach out to info@next-step-ai.com.